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CodeRED Notification Service

The Village of Indian Hill has implemented an emergency telephone notification service called CodeRED, that will be utilized to immediately notify residents of critical situations. The system can make up to 3,500 calls per minute, and will communicate a pre-recorded message to the recipient or their answering machine. Authorized Village personnel can activate the system through the internet and pre-select areas to be notified. The area to be contacted can be narrowed to one street, broadened to a selected radius from a chosen point on a map, or encompass the entire village and water works service area.

The Police, Fire, and Water Departments will be able to initiate the procedure as necessary for various emergencies. The Rangers can activate the system in many instances, including notification for missing children/elderly persons, and other critical situations. It will even be used to canvass areas of the Village where a recent crime has occurred. Residents will receive a message regarding for example a recent burglary in their neighborhood, and asked to contact the Rangers if they have any information that may assist in the investigation.

The Fire Department will utilize the system in situations when residents may need to "shelter-in-place" or evacuate their homes, due to hazardous materials released or other biological threats. The Water Department can send messages regarding main breaks, service outages, boil advisories, and any other important information for water works customers.

More Information



Residents that need to update their phone numbers, or those that would like to add their wireless phones to the notification list, please follow this link to CodeRED's secure website. Information is kept strictly confidential. If you have any trouble with the update, please e-mail us at: codered@ihill.org

 

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